Joel Manfredo

Joel is a multi-disciplinary executive known for the 3Ts: Transformation, Turnaround and Technology.

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Joel Manfredo is known for the 3Ts: Transformation, Turnaround, Technology.  Mr Manfredo is a multi-disciplinary executive offering leadership and vision based on over thirty years of experience working for major corporations and in government in a broad spectrum of corporate functions. He has a proven record of success serving in senior level management roles in the areas of information technology, finance, marketing and business development, operations, sales, development and construction, commercial real estate, energy and sustainability and shared services. Joel has transformed two businesses: an IT Service Delivery business and a real estate business. His most recent endeavors were focused on transformational information technology assignments in the Chief Information Officer (CIO) role where he's been described as a technology visionary, change agent and innovator. He has been asked to be a source of best practice research by Gartner and CIO Magazine on such topics as leading enterprise change, risk, strengthening the core of IT and IT as a Service. Mr. Manfredo currently serves on seven Boards: Society of Information Management, Technology Business Management Council, CleanTechOC, Executive Next Practices, UCLA’s IS Associates, Corporate Committee of the Dean’s Leadership Circle at UC Irvine and the Trojan Club of South Orange County.  He is also a mentor in the Executive MBA programs at UC Irvine and Chapman University.  He frequently lectures at professional events and at academic institutions.   Mr. Manfredo was named as one of the top 100 CIOs in the U.S. for green technology and also received the Digital Impact Award for lifetime technology achievement in Real Estate. On numerous occasions, he has been asked to speak at industry events and lecture at academic institutions on a broad range of topics including IT as a Service, IT Business Management, IT Strategic Planning, Enterprise Architecture, IT Governance, Portfolio Management, IT Trends, IT Strategic Sourcing, "Green IT", Chargeback, ITSM & ITIL and IT Controls.

Chief Technology Officer at County of Orange

October 2008 - April 2012

Mr. Manfredo served the County of Orange where he ran an IT Service Delivery business and was responsible for Business Information Services (applications, data, quality assurance) and Enterprise Information Services (security, business continuity, networks, telephony and IT operations) for the County of Orange. Includes staff of over 200 serving 18,000 County employees and 30 agencies. Responsible for transformation activites as the County moved from having its core applications on a mainframe to open systems. Results of a reorganization along ITSM functions, include eliminating Service Level breeches, four-fold reduction in incident resolution time, and formalizing monthly capacity and availability planning while reducing staff by over 20%. Customer satisfaction increased a 16% sustained for over two years. Also responsible for driving Portfolio Management maturity including detailed resource planning and prioritization.

SVP, IT and CIO at The Irvine Company

March 2004 - August 2007

Mr. Manfredo served as SVP, Information Technology for The Irvine Company. He was recruited to transform the IT function, both in scale and professionalism. He enjoyed extraordinary success in executing an orderly transformation of the IT group into a customer driven, team-oriented culture. He was responsible for all aspects of Information Technology including strategy, architecture, program and project management, business applications, infrastructure, ERP, change management, contracts and financial administration. Sample accomplishments: doubled staff and quadrupled output in the IT department; instituted a world-class Program Management Office (PMO); drove the first cross business unit process focus with SAP; maintained 92% employee satisfaction; achieved technical reliance on system generated financial statements; created publically acclaimed IT Architectural vision documents, created the Company's IT Strategic Plan; and conceived and implemented effective IT Governance

Managing Director & CTO at Carramerica Realty Corp

2000 - 2003

From 2000 through 2003, Mr. Manfredo served as Managing Director, e.Business Solutions and Chief Technology Officer for CarrAmerica Realty Corporation, a major office Real Estate Investment Trust with revenues in excess of $500 million. In this capacity, he was responsible for all IT projects, operations, development and support and was the Chairman of the Technology Investment Committee of the Board of Directors and of the Company’s Technology Steering Committee. He has negotiated major multimillion dollar outsourcing arrangements including the Company’s ERP system and Managed Desktop Services. He has a reputation for being a thought leader in the industry. Mr. Manfredo is credited with transforming all aspects of the Company’s IT department including infrastructure, management and support into a leader in the industry.

VP & Director, Information Strategies at The Rouse Company

1988 - 2000

From 1995 to 2000, Mr. Manfredo has served as VP and Director of Information Strategies with The Rouse Company. He was chosen for this key position by the Chief Executive Officer of the company after rapidly rising through the ranks in diverse roles. As the IT leader for the Rouse Company during this time, Mr. Manfredo led a $43 million mission critical transformation of the organization’s business processes that drove business expansion. The Rouse Company was considered the most technologically advanced organization in the industry. He acted as the catalyst and change agent for the organization in creating vision, analyzing feasibility, designing process, and executing a fundamental shift in the company’s business practices... Prior to this, he executed a 210% turnaround while running a large business, including green technology initiatives that resulted in annual utility cost savings of $4.0 million and received $3.0 million in utility company rebates.

Director, Investment Assets at McCormick Properties, Inc

1982 - 1988

Before joining the Rouse Company in 1988, Mr. Manfredo worked as the Director of Investment Assets for a subsidiary of McCormick & Company, a $2 billion food company. He was promoted to this position after achieving considerable success as Financial Planner and Strategic Planning Coordinator. He also held pivotal roles in several positions for one of the company’s start-up subsidiaries.

Buyer at Bethlehem Steel Corporation

1977 - 1982

He negotiated construction contracts for maintenance and new projects with $75 million in sales volume. He also directed the purchasing of specialty components.

Loyola College in Maryland

1983 – 1986

MS

Concentration: Finance

Loyola College in Maryland

1978 – 1982

MBA

Lehigh University - College of Business and Economics

1972 – 1976

BS

Concentration: Business & Economics